About ScheduleDrop
Built by a family that knows home service.
Before building ScheduleDrop, Max and Sam Arnold ran a home-service company and scaled it to more than seven figures. They experienced firsthand how difficult it was to manage scheduling, crews, customer communication, and payments across disconnected tools—so they decided to build something better.
When Max Mai Arnold joined the team, that operating experience became the foundation for ScheduleDrop—the software they wished they had while running the business.
The founding story
ScheduleDrop started in the field, not a boardroom.
Max and Sam didn't begin with a software idea. They began by running the jobs, coordinating teams, answering customers, fixing scheduling problems, and building a home-service company past seven figures.
As the company grew, so did the number of tools and manual processes required to keep everything moving. They wanted one platform that could connect the office, the service provider, and the customer throughout the entire job.
That's when Max Mai Arnold joined the team and began turning those ideas into ScheduleDrop. What started as a solution to problems they had experienced themselves became a platform built for home-service companies everywhere.
“We didn't study the problems from the outside. We dealt with them every day.”
The founders
Family-owned. Operator-led.
ScheduleDrop combines firsthand home-service operating experience with the technical leadership needed to build dependable software for the people running the business and the providers working in the field.
Max Arnold
CEO Co-founder
Leads ScheduleDrop’s vision, growth, and connection to the home-service businesses the company serves.
A little more
Occasionally plays golf, although he usually taps out somewhere around the seventh or eighth hole.
Sam Arnold
COO Co-founder
Brings firsthand operational experience to the systems, workflows, and product decisions behind ScheduleDrop.
A little more
An avid fisherman who chases tuna and snapper, avoids uninvited sharks, and may—or may not—be the best golfer in the family.
Max Mai Arnold
CTO Co-founder
Leads the technical direction of ScheduleDrop and helps turn real operator problems into dependable software.
A little more
Loves golf and maintains that he is better than Sam, regardless of what Sam—or the scorecard—says.
The people building ScheduleDrop
A small team, close to the work.
The people turning real home-service workflows into dependable, straightforward software.
Nobel Tibebe
Customer Success Manager
Helps customers get set up, solve problems, and get more value from ScheduleDrop.
Mahider Tekola
Full Stack Developer
Builds and maintains the systems that keep ScheduleDrop working reliably across the platform.
Fahad Zahid
Mobile App Developer
Builds the mobile experience used by owners, admins, and service providers in the field.
A little more
Can debug a broken app in 10 minutes but still hasn’t debugged his own sleep schedule.
Ali Kumail
Front-End Developer
Shapes the front-end experience and turns product workflows into clear, usable interfaces.
A little more
Believes every unnecessary click is a bug waiting to be removed.
How we work
What keeps us close to the job.
- 01
Our founding team combines real operating experience with the technical expertise to build around it.
- 02
The original product problems came directly from running a home-service company past seven figures.
- 03
Product decisions are still shaped by conversations with working home-service owners.
- 04
The team builds for both sides of the job: the people managing the business and the providers doing the work.
Keep shaping ScheduleDrop with us
Built from our experience. Improved by yours.
ScheduleDrop started with the problems we experienced in our own home-service business. Today, it keeps getting better through the feedback of the owners and teams who use it every day.
Trusted by 300+ home service businesses