Changelog
What's new
Product updates and improvements, newest first.
- New#
Contacts, conversations, and calling in one workspace
Manage customers, providers, applicants, and other contacts from one place with advanced filters, reusable Smart Lists, automatic multi-status customer lifecycles, redesigned conversations, built-in calling, and an updated mobile experience.
Read the full update → - New#
A complete invoicing system
Create, send, and manage invoices end to end — recurring invoices that send themselves with automatic retries, reusable templates, branded PDFs, flat or percentage fees, card or ACH payments, and a public Pay Invoice page. Customers get an automatic receipt.
- Fixed#
Pricing, timezone & payout fixes
Discounts now apply consistently across bookings, quotes, and updates; fees no longer compound incorrectly; quote and email times convert to the client's timezone; provider pay recalculates correctly for hourly and percentage jobs; and logos load reliably in quotes and invoices.
- New#
AI integration (MCP)
Connect ScheduleDrop to ChatGPT or Claude to create bookings, draft messages, and summarize call transcripts by asking.
See how it works → - New#
Discount codes
A full discount-code manager for running promotions — usage limits, day-of-week rules, and one-time-only codes that carry correctly across quotes, drafts, bookings, pricing, emails, and the calendar.
- Improved#
Faster Conversation Hub
Threads now load instantly and new replies stream in live across SMS, email, and call notes.
About the Conversation Hub → - New#
Refer-a-Friend program
Turn happy customers into promoters. Existing clients are automatically enrolled, referred friends get a $25 credit at signup, and a dedicated referral screen shows live stats — with safeguards against self-referrals and duplicate credits.
- New#
Smarter provider scheduling
Providers can set and view their availability on a calendar, conflict detection flags "conflict" vs. "unavailable" when you assign, and a provider map shows home locations with distance and drive time to each job.
About dispatch & GPS → - New#
Activity & audit logs
A detailed audit trail on every booking — updates, cancellations, status changes, notes, payments, notifications, schedule blasts, offer responses, provider assignments, and photo uploads, each tagged with who made the change.
- Improved#
Photos over text + call transcripts
Send and receive photos over text (MMS) with proper previews, and read transcripts for inbound and outbound calls right in the thread — tagged with who handled them.
About the Conversation Hub → - Improved#
ScheduleBlast by SMS
Send blasts by text, not just email, and set hourly or percentage pay per provider right in the blast — with clearer messaging around capacity and accepted offers.
About ScheduleBlast → - New#
Refunds & 3D Secure payments
Issue refunds on bookings, and 3D Secure (SCA) support on booking and invoice payments meets card-authentication requirements — with hardened idempotency to prevent accidental double-charges.
- New#
Zapier integration
Connect ScheduleDrop to the tools you already use with a new Zapier app and a one-click connection link, plus an OAuth overhaul with modern authorization for connected apps.
- Improved#
Mobile-friendly admin everywhere
The entire admin experience now works on phones and tablets — dashboard, bookings, the booking modal, customers, providers, invoices, quotes, discount codes, reports, settings, and more.
- Improved#
Smoother onboarding & no-card signup
A new client registration flow with a no-card signup option, improved onboarding questions, skip-trial discounts, and clearer trial-end and reactivation banners.
- Improved#
Dashboard & reporting refresh
Refreshed dashboard metrics, tooltips, and metric-card design — and invoices are now included in reporting, with revenue counted when an invoice is paid.