Privacy Policy
Introduction
Schedule Drop LLC (“ScheduleDrop,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our platform, including our website and mobile apps.
Information We Collect
We collect the following categories of personal data:
Name, email address, and phone number.
Location details (such as job addresses).
Payment information (handled via Stripe).
Profile pictures and job-related photos (e.g., before/after images).
Job notes and customer information
Device and usage data (e.g., device type, operating system, interaction data)
We also use cookies and similar technologies to improve your experience and understand user behavior.
How We Use Your Information
We use your data to:
Schedule jobs and assign providers
Communicate with you and send automated reminders
Process payments and generate invoices
Manage user accounts and job history
Improve and monitor the performance of our platform
We do not use your data for unsolicited marketing purposes.
Sharing Your Information
We may share your data with trusted third-party service providers solely to deliver our services:
Stripe for secure payment processing
Twilio for call and SMS communication
Meta and Google for analytics and performance tracking
We do not sell your personal information.
Data Security
We use technical and organizational measures to protect your data, including:
Encryption of sensitive data in transit and at rest.
Hashing of user passwords
Authenticated sessions for access control.
Optional two-factor authentication (2FA) for added protection.
Your Privacy Rights
If you are a California resident, you may exercise rights under the CCPA/CPRA, including:
Requesting access to your personal data
Requesting deletion of your data
Requesting correction of inaccurate data
Requesting information about third parties with whom we share your data
You can make a request by emailing us at support@scheduledrop.com.
Data Export and Account Management
Users may export select data directly from their accounts. For additional requests, such as complete data access or account deletion, contact our support team at the email below.
Cookies and Tracking Technologies
We use cookies and related technologies for session management, usage tracking, and performance monitoring. By using our site, you consent to the use of cookies unless you disable them in your browser settings.
Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted here with the effective date updated above. Continued use of the platform after any changes indicates your acceptance.
Contact Us
If you have questions or concerns about this Privacy Policy, contact us at: support@scheduledrop.com
By using ScheduleDrop, you consent to the practices described in this Privacy Policy.
