See recurring bookings a full year ahead
Recurring bookings now appear 12 months in advance instead of two, giving you a longer view for staffing and revenue planning.
← Changelog
Product update
What’s new in ScheduleDrop: October 2026
This update adds a faster date-and-time picker, live provider ETAs, percentage authorization holds, invoice texting, quote analytics, lead capture, and Open API access.
Included in this update
New date-and-time picker
Choose the date, time, and provider from one field.
Live provider ETAs
Send customers an expected arrival time and update it if the provider is running late.
Recurring bookings shown 12 months ahead
See a full year of recurring work on the schedule.
Percentage authorization holds
Hold the percentage you choose instead of the entire booking total.
Invoice texting and online tips
Send invoices by SMS, copy payment links, and let customers tip online.
Quote analytics
See which quotes were sent, viewed, and turned into bookings.
Lead capture from online booking
Save contact details when someone starts booking but leaves before finishing.
Open API access
Create API credentials and connect ScheduleDrop to your website or other systems.
Booking and scheduling
Schedule smarter in seconds
See the best time for each job, check provider availability instantly, and assign the right provider without digging through multiple schedules.
Date and time now live in one field with a clear time grid, and your online booking form uses the same easier scheduling experience.
Holiday and special hours
NewChange your business hours for one date, such as a holiday closure or early finish, without changing your regular weekly schedule.
Manual discounts
NewApply a flat-dollar or percentage discount directly to a booking without creating a coupon code first.
New
Live arrival updates
Send customers an ETA, not just an on-the-way update
Providers could already mark themselves On the Way and notify the customer. Now they can include the time they expect to arrive. If they are running late, they can send a new ETA and a reason, and ScheduleDrop automatically updates the customer and admins.
Your team in the field
See drive time, manage ScheduleBlasts, and copy checklists
Driving distance on the map
See each provider’s driving distance to a job site when assigning work.
Schedule blast improvements
Add a personal message, cancel an invitation for one provider or the entire blast, and receive a notification when a provider accepts.
Duplicate checklists
Copy an existing provider checklist instead of rebuilding it from scratch.
Payments and invoices
More control over card holds and invoices
Authorize only part of the booking total before the job, text invoices directly to customers, let customers add tips online, and set better rules for recurring invoices.
Payments
Percentage authorization holds
NewAuthorize only a percentage of the booking amount ahead of the job. The remaining amount is charged automatically when the booking is completed.
Tip notifications for providers
Assigned providers are notified when a customer leaves a tip and can see their share.
Invoices
Send invoices by SMS
NewEmail delivery was already available. This update lets you send the same invoice by text message or copy its payment link directly from the preview.
Customer tips on invoices
NewCustomers can add a tip while paying an invoice online.
More control over recurring invoices
Set an end date for a recurring invoice and choose the custom days of the week when it should be sent.
New
Quotes
See which quotes turn into bookings
Quote Insights shows how many quotes were sent, viewed, and converted into bookings. Select a stat card to filter the list and see the quotes behind that result.
Quotes that become bookings remain in your list and are marked as booked, giving you a clearer record of quote activity and conversion over time.
When you resend a quote, you can review a read-only copy of exactly what the customer will receive before it goes out.
Customers, leads, and follow-up
Capture contact details when someone leaves before booking
When someone starts booking online, enters their contact information, and leaves your website before finishing, ScheduleDrop saves those details as a lead so your team can follow up.
Lead capture from your booking form
NewFollow up from the new Leads tab
The new Leads tab in Contacts keeps these people together. ScheduleDrop also notifies your team by SMS and email, so you can reach out while the job is still fresh.
01
Contact details entered
02
Saved in Contacts
03
Team notified
Sign in as a customer
NewAccount owners and super admins can see exactly what a customer sees in the portal. Actions taken this way are recorded in the activity log.
New contact filters
Filter contacts by the last time they were sent a quote or had a quote draft created.
New
Documents
Text blocks in Drop Sign
Add a block of text to a document template or package for terms, instructions, or other information recipients need to read but do not need to complete.
New
Open API
For developers and people who ask ChatGPT to do developer things
Create API credentials in Settings and use our documentation to connect your website or build custom tools with ScheduleDrop bookings, quotes, and reporting. Share the docs with your developer, or use an AI coding assistant to help plan and build the connection.
Booking formsBookingsQuotesReporting
Read the API documentationWant to connect ScheduleDrop directly to ChatGPT or Claude without building your own integration? Use the ScheduleDrop AI connector.
Questions about any of these updates? Reach out to our support team through the help chat inside your ScheduleDrop account.
Get started
See the October update in ScheduleDrop
Book a demo to see the new booking picker, payment options, quote tracking, lead capture, and provider arrival tools.
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